SHOPPING INFORMATION
Delivery charges for orders from the Online Shop?
We offer standard delivery for a flat rate of RS100. Delivery times typically range from 3-7 business days depending on your location.
International Shipping:
For international orders, shipping charges will vary based on the destination and weight of your order. You can view the exact shipping cost at checkout.
How long will delivery take?
The delivery time for an online order typically depends on several factors such as your location, the shipping method selected, and the specific online shop. Here’s a general idea of what to expect:
What exactly happens after ordering?
After you place an order on an online shop, several steps take place to ensure your items are delivered to you. Here’s a breakdown of the typical process:
Order confirmation via email,
Payment processing and order validation,
Picking and packing of your items,
Shipping by a delivery carrier,
Tracking your package,
Delivery to your doorstep,
Option for returns if needed
Do I receive an invoice for my order?
Yes, typically, you will receive an invoice for your order, but how it's delivered can vary depending on the online store. Here’s how it usually works: Email Invoice, Invoice in Account, Printed Invoice, Downloadable PDF
PAYMENT INFORMATION
When the order payment is taken of my bank account?
The timing of when payment is taken from your bank account depends on the online store's payment processing system. Here are the typical scenarios: Payment Taken Immediately, Authorization Hold, Payment Taken After Shipping ,Payment at the Time of Delivery, Subscription or Installment Payments
What is wishlist?
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What should I do if I receive a damaged or wrong product?
If you receive a damaged or wrong product, don’t worry — most online stores have clear procedures in place to resolve these issues. Here’s what you should do: Check the Order and Product, Review the Return/Exchange Policy, Contact Customer Support, Request a Solution, Follow the Return Instructions, Check for Updates, Escalate if Necessary
Can I change or cancel my order?
Yes, in many cases, you can change or cancel your order, but the ability to do so depends on several factors such as the store's policies, the status of the order, and how quickly you act after placing it.
What is "package tracking" in my orders?
Package tracking refers to the process of monitoring the status and location of your order as it is being shipped to you. When you place an order online, the retailer typically provides a tracking number once your order has been shipped. This tracking number allows you to check the progress of your package during transit, right up to the moment it arrives at your doorstep.
